Services

Services

Performance Checks

Performance Monitoring

A vital part of running a successful WordPress website is ensuring that it’s optimised, a slow website can hurt your business a lot. That’s why you need to benchmark your website performance regularly and make changes if something isnt performing well.

Our Performance Check gives you insight into what is happening with your website and how it’s performing. It’s the first step to solving your problems, the Performance Check tells you what they are. It gives you a breakdown of the factors that are affecting your website. You can see each individual factor and its grade, as well as giving you recommendations on how to improve your website performance. You can also follow your website performance over time.

Our performance check is great for everyone to be able to check the performance of their websites. Here you will be able to see a detailed list of all the results and suggestions about what could use improving.

Scheduled Performance Checks means you can set up when you want your checks to take place and be notified if your website is underperforming. This is a great feature especially if your online business depends on website performance.

Powerful Scans – Runs analysis with Google PageSpeed and Yahoo! YSlow ruleset
Website Performance Grade – Overall grade of website performance and of individual factors
Track Your Website Performance – Scan results are stored and compared
Detailed Report – Full report on what needs improving
Automated Performance Check – Schedule your performance check to be either daily or weekly.
Event Notifications – When the performance of your website drops you will be informed with a notification.

License Management

License Management

As part of our WordPress Maintenance Plans, Project 3 IT will take great care in updating your free WordPress plugins and theme – as they become available via the official WordPress.org repository. However, if your website is currently utilising a premium theme, or premium plugins (anything that requires a license or login to update) – this will require that we manually download these from the vendor. Project 3 IT can make arrangements with you to retain or obtain access to these resources. We can even purchase these and manage the licenses on your behalf.

Should a license renewal be due for a piece of software that you no longer utilise, then Project 3 IT can cancel the service for you.
If we know of any discounts, special offers or coupon codes through our various networks and contacts, then you may end up saving a lot of money.

Maintenance Reports

Maintenance Reports

Receive a monthly report that provides an overview of everything that occurs on your website.

Client reports can include:
Update Status – including which plugins and themes were updated, which versions, and when.
Optimisation Results – including database overhead improvements, spam comments, and post revision cleanup.
Backups – restore point information, and backup snapshot details.
Analytics Overview – including pageviews over time.
Uptime Reports – Overall uptime percentage and uptime event tracking.
Security Scan Results – including the most recent scan results, number of scans and web trust results.
Performance Benchmark Results – including the number of scans and the results of the most recent scan.
SEO & Keyword Information – including competitor information, visibility chart and keyword ranking data.
License Management Notes – including renewed and cancelled plugins.
Woocommerce Summary – including sales, top sellers and categories and other store information.
Custom Works – notes on any works performed outside of the maintenance service.

Database Optimisation

Database Optimisation

Your WordPress database is a set of structured data at the core of your site. It contains user roles, post information, and other site data. As time passes the database can collect unnecessary information, such as trashed posts. Removal of all unnecessary data (e.g. trashed/unapproved/spam comments, stale data) will help reduce stress on your database. This can help your site load faster and keep your site’s size down.

Discounted Support

Discounted Support

Take advantage of our support services at discounted prices. If there is something you want to change on your website reach out to us and see how we can help you with any additions and updates.

If you are subscribed to our Premium or Ultimate plans then you will get 10% discount for the Premium plan or 20% discount on the Ultimate plan for any changes and additions you may need, or on any troubleshooting performed by Project 3 IT in the event that there be issues or malware infections reported.

Security Monitoring

Security Monitoring

Security monitoring is an essential part of monthly maintenance.
Powerful web-based security, integrity monitoring & malware scanning of your website.

Easily Find Infected Files – The Security Check scans the pages on your website and compares the code against the known malware knowledge base.

Website Blacklist Checking – Security check will perform a blacklist check with a number of services such as Google Safe Browsing, Norton Safe Web, ESET etc.

Know Your Website Weaknesses – Flags site errors and outdated software.

Detailed Reports – If it comes back clean you will still get a detailed report. If it comes back with malware, you will get detailed descriptions as well as a list of infected files.

Track your Security Checks – Each scan is stored in an archive allowing you to look back into the past, investigate each security threat and discern if there is a pattern related to issues or threats.

The Messenger, Not The Cleaner
Our Security Check does not clean the site for you but rather provides you the information required to identify an issue. Project 3 IT are able to help you should a site become infected or have problems. Check out our support options for further information.

The worst thing about malware is that it could be on your website for months without you even noticing.
Our security monitoring helps to make sure that all of your sites are clean and if the files become infected a warning will be reported.

Stop being in the dark when it comes to your security.

Keyword Ranking

Keyword Ranking

SEO ranking and keyword tracking is the bread and butter of many businesses. Keep track of how your keyword ranking changes, find out who your competitors are and how you stack up against them.

Track local search and keywords rankings with a visibility report. Provide us with keywords you would like to monitor and we can provide you a regular competitor and keyword report.

Over time the SEO tool will build up a ranking history, so you can compare your current ranking with the results from last week, last month and 3 months ago.

Track different keywords: Track up to 100 keywords per website

Keyword rankings: With easy and simple grades for keywords you can quickly identify which keywords are working for you and which need work and optimize your keyword searches even further based on the results.
Better: keywords are ranked higher than the previous week
No change: keywords that have not moved in rank
Worse: keywords that are ranked worse than last week

Top rank: The number of your keywords for which your website is the first Google search result
First page: The number of your keywords for which your website is on the first page of Google search results

Visibility: Our ranking algorithm helps you track how well your website is doing by looking at the combined ranking of all it’s keywords.
Visibility change: tracks the change in your website visibility.

Find your competitors: Based on the given set of keywords our algorithm finds your top competitors and gives you an overview of how your website stacks up against them.

Uptime Monitoring

Uptime Monitoring

Should your website go offline it can be bad for your image and your SEO, especially if you aren’t aware of it being offline.

We keep an eye on your websites for you and can send you a notification when your website goes down.
Uptime Monitor saves you time worrying about whether your websites are up or not. It can instantaneously notify us and you if a website goes down, giving you a chance to fix the problem (or have us fix it) before it becomes serious. When your WordPress website is down, you’re losing visitors and with that revenue. Uptime Monitor makes sure that this doesn’t happen to you.

Stay aware – The total uptime as a percentage and itemised occurrences/anomalies will be available in your Monthly Maintenance Report.

Project 3 IT will keep a close eye on your website’s online status and will receive a notification if it goes down.
A website outage is not always caused by a server outage and most uptime monitor tools will fail to detect an issue, as technically the site is not actually offline. We utilise a keyword monitoring method which notifies us if the keyword is missing from your homepage.

Link Monitoring

Link Monitoring

Dead or broken links within your website can have a negative effect on both your visitors experience and Google search results. Ensuring that all of the links on your site correctly go somewhere will provide your visitors a friendly user experience. If something is detected then we can help you fix or redirect these broken links.

As part of our Wordpress management service, link monitoring helps to solve this issue. We run automated checks and receive alerts for broken links or links to pages that aren’t working. These are listed in the monthly maintenance report for the website.

Plugin Updates

Plugin Updates

All the plugins & themes require constant updates to ensure your website is fully protected from possible vulnerabilities.

Managing plugins and themes is a big time consumer for website owners and is often forgotten about or placed low down on priority list.

Vulnerability updates monitoring is a total game changer for the maintenance & security of your website. Knowing that a website has a known vulnerability should not be ignored. We will report to you which plugins are vulnerable and what the issue is as well as the fixes that have been performed by Project 3 IT.